Holiday Inn Express Tower Center New Brunswick, an IHG Hotel

The bed and pillows were super comfortable, and I loved the extra large jet tub! The breakfast was ample, and I use your amenities; the office, the pool, and the gym. All were to my satisfaction. We had to add a day to our stay and both booking.com and the hotel we’re accommodating I’m only sorry that our room was not serviced during our stay. I did request towels and toilet paper from the front desk, which they supplied me, but I could not reach the front desk from the phone in my room. It constantly rang busy.

The cleanliness of my room including the bathroom. Maria and Jacqueline were dedicated and intent upon giving their best and keeping guests completely satisfied. I do appreciate housekeeping and all their hard work. It’s the reason I would return.

I would like to recognize Carmen (desk clerk from the night shift) and Kathy (not sure of first name - desk clerk from morning shift). These two ladies are truly phenomenal representatives of your organization. They are professional, eager to address any and all issues, patient, courteous, and personable; address any and all questions/needs! The breakfast was tasty and adequately replenished. There was a variety that satisfied all choices. The area was clean and the time it was available was perfect.

Good: Super comfortable bed and bedding, clean facilities, super friendly staff, well-lit free parking (motorcycle friendly), free breakfast was good.

The room was very clean and very well insulated. No noise from neighboring room or outside. Bed was comfortable and cozy Staff was very helpful and courteous.